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FAQ's

Do you accept walk-ins or do I need an appointment? We work by appointment only in order to provide our brides personal attention.

Do you have a return Policy: Yes, We do accept retune click here to read about our Return Policy

What is the price point of your bridal gowns? Our gowns range from $200.00 - $2,000.00.  If you are working within a specific price point make please let us know so we can help you find your perfect bridal gown. 

 Layaway: Take up to 6 months to pay in full, 25% deposit required of the full purchase price, $300.00 minimum purchase, 100% Forfeiture for non-payment.  Contact Hilary from more details (630) 253-6699

What do I wear to a bridal gown appointment? We suggest bringing a supportive nude strapless or convertible bra, as well as any shapewear you’d like to wear under your dress?   You’re also more than welcome to forgo a bra if you don’t plan to wear one on your wedding day as most dresses have the structure to support you without one.

How long are bridal gown appointments? Our bridal gown appointments are 2 hours long.​

How long before my wedding should I buy my wedding gown?  We recommend starting 8-12 months before your wedding day.  Give yourself time to enjoy the shopping for the perfect wedding gown, as well as extra time for alterations.  We can certainly work in a shorter time frame if necessary, but please keep in mind it will depend on the designer of the wedding gown.

How long before the wedding should I order my bridesmaids or mother of the Bride dresses? Bridesmaid and mother of the bride dresses should be ordered five months before the wedding.

How do I know what size to buy:  Wedding, Bridesmaid and Formal Dresses run on the smaller side, consider dresses that are a size or two above your usual size as dress can be altered three dresses sizes down to fit you by a seamstress.  Still not sure; take your measurements and compare your measurements to this sizing chart: USA Size Chart this will give an idea what size to purchase.